Shipping Policy

Thank you for shopping with Rooshel Beauty.

Order Processing

Orders are processed within 1–2 business days after payment has been successfully confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping

We work with trusted shipping partners to ensure your orders are delivered safely and efficiently across the United Arab Emirates.

Shipping Destinations

We currently ship within the United Arab Emirates.

Delivery Time

Estimated delivery time is 2–3 business days after your order has been processed. Delivery times are estimates and may vary due to public holidays, weather conditions, or other circumstances beyond our control.

Shipping Fees

Shipping charges are calculated and displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order. Rooshel Beauty is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Damaged Orders

If your order arrives damaged, please contact us within 24 hours of receiving your package and include clear photos of the product and its packaging. We will review your request and arrange a replacement if the damage occurred during shipping.

Lost Packages

If your package is lost during transit, please contact us. We will work with our shipping partner to investigate the issue and provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: support@rooshelbeauty.com