Refund policy

At Rooshel Beauty, we carefully inspect our products before shipping to ensure the best quality.

Due to hygiene and safety reasons, we do not accept returns or exchanges after the product has been received and used.

If your product arrives damaged, defective, or incorrect, please contact us within 24 hours of receiving your order. We will require photos or videos showing the issue, and we will review your request and provide a replacement if applicable.

Any damage or issues reported after this period will not be eligible for exchange or replacement.

To be eligible for an exchange:

• The product must be unused and in its original packaging.
• Proof of purchase must be provided.
• The issue must be reported within the specified timeframe.

For assistance, please contact us at: support@rooshelbeauty.com